Knowledge base

About ZampleBox 4

• How does ZampleBox work?
• What are ZBucks and how do I use them?
• Do you have a referral program?
• SMS Disclaimer

Managing Your Account 7

• How do I Cancel my Service?
• How do I change my Nicotine Level?
• How do I change my shipping address?
• How do I change my payment method?
• How do I change my email address?

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ZampleBox Subscriptions 19

• How do I change the number of bottles in my ZampleBox?
• Is steeping required for the e-liquid in my ZampleBox?
• How do I change my renewal date?
• How do I change my Flavor Profile?
• Can I combine different Nic Levels in my ZampleBox?

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Payment 8

• How can I pay for my ZampleBox?
• When is my billing date?
• I received a Failed Payment notification! What do I do?
• Can I use PayPal to pay for my ZampleBox?
• How do I use a coupon?

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Shipping 8

• How long does it take to ship?
• Do you provide shipment tracking?
• What shipping methods do you use?
• Can I return my ZampleBox or a product I purchased from ZampleBox.com?
• Will there be a problem when shipping to my country?

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Retail Store 3

• Retail FAQs
• Returns and Refunds
• Why isn't the flavor I want in stock?

Where to Find Us 1

• How can I chat ZampleBox with my questions?

Everything you need to know about ZBGO 1

• ZBGO Basics

CBD 2

• Everything you need to know about CBD
• CBD Q/A