After your purchase or renewal occurs, it then takes 3-5 business days for your shipment to get packed up and put into transit. This means that if you order on Friday, it should ship on or before Friday of the following wee. We provide tracking information for your shipment as soon as it enters transit- learn more here! Note that we do not ship out on the weekends at this time (Saturday/Sunday). Following this, it may take 5-7 business days to arrive at your location in the continental US.

Please know that during the winter holiday season (late November through January), shipments may take a little longer to complete the transit process. This is due to seasonal order volume.


US Customers - USPS may take between 48-72 hours to update your tracking information. 

International Customers - Tracking numbers will also be provided for International orders. The tracking number may take some extra time to update due to the longer distance being traveled without a scan.  Please do not worry if your tracking information isn't working- members will still get their ZampleBox within a 2-4 week time frame!

Please note: International members do order at own risk. This is because the laws and regulations regarding vaporizer products in each country can vary.