Shipping

About Our Shipping Process

How long does it take to ship?
After your purchase or renewal occurs, it then takes 1-2 business days for your shipment to get packed up and put in to transit. This means that if yo...
Mon, 24 Apr, 2017 at 10:20 AM
Do you provide shipment tracking?
Yes we do! Tracking is provided to you via email as soon as we have your ZampleBox packaged and your shipping label slapped on it! If your order (or r...
Thu, 5 Jan, 2017 at 10:03 AM
What shipping methods do you use?
You asked we listened, and after a lot of hard work, we're very pleased to present to you ZampleBox's new DOMESTIC SHIPPING OPTIONS! *reg...
Wed, 26 Apr, 2017 at 2:38 PM
Can I return my ZampleBox?
Returns are not accepted, since we distribute a consumable good this is similar to purchasing a box of cigarettes or a bottle of alcohol you cannot re...
Fri, 26 May, 2017 at 11:20 AM
Will there be a problem when shipping to my country?
The ZampleBox Family is all across the globe! Please know that we're generally not able to use any kind of freight forwarding service, so if ...
Mon, 6 Mar, 2017 at 4:34 PM
My tracking number isn't updating. Is that normal?
The answer depends on a few things, mainly your order date and order destination. If your membership order or renewal goes through on a Thursday, Friday,...
Thu, 5 Jan, 2017 at 10:05 AM
Will regulations affect shipping to my location within the US?
ZampleBox ships all across the US, including military bases and overseas territories! Our goal is to serve the whole US, but following rece...
Wed, 31 Aug, 2016 at 3:00 PM
Why is my shipment delayed?
If you've ordered from Zamplebox, but you haven't received what you ordered within the normal shipping timeframes, your shipment may be delayed, and...
Thu, 15 Dec, 2016 at 7:00 PM
TPD Q&A
Q: What is ZampleBox doing to serve members in countries affected by TPD? A: There are two groups. The first group of countries, we'll be sending 0mg b...
Tue, 23 May, 2017 at 9:17 AM