US Customers For domestic shipments, we ship via USPS Select via a service called OneStopMailing! This takes about 5-7 business days to arrive at your location in the continental US. Please note that USPS may take between 24-72 hours to update your tracking information.

International Customers - International shipments are shipped out using a shipping consolidator called APC Freight Logistics. Please do not worry if your tracking information isn't working- members will still get their ZampleBox within a 2-3 week time frame! APC carries the shipment to your country, and once it passes through customs, final delivery will be handled by your local carrier. Here's a partial list of the carriers who handle our shipments once they arrive in the destination country:

UK- Royal Mail

Australia- Australia Post

France- La Poste

Ireland- An Post

India- India Post

Israel- Israel Post

Russia- Russian Post

Turkey- Posta Telgraf Teşkilatı

Saudi- Saudi Post

Netherlands- PostNL

UAE- Emirates Post Group

Italy- Poste Italiane

PolandPoczta Polska

MexicoCorreos de México

Norway- Posten Norge

Sweden- PostNord Sverige

Please note: International members order at their own risk. This is because the laws and regulations regarding vaporizer products in each country can vary. To learn more about international shipments, check out this article