US Customers For domestic shipments, we ship via USPS Select via a service called OneStopMailing! This takes about 5-7 business days to arrive at your location in the continental US. Please note that USPS may take between 24-72 hours to update your tracking information.







International Customers - International shipments are shipped out using a shipping consolidator called APC Freight Logistics. Please do not worry if your tracking information isn't working- members will still get their ZampleBox within a 2-3 week time frame! APC carries the shipment to your country, and once it passes through customs, final delivery will be handled by your local carrier. Here's a partial list of the carriers who handle our shipments once they arrive in the destination country:



UK- Royal Mail


Australia- Australia Post


France- La Poste


Ireland- An Post


India- India Post


Israel- Israel Post


Russia- Russian Post


Turkey- Posta Telgraf Teşkilatı


Saudi- Saudi Post


Netherlands- PostNL


UAE- Emirates Post Group


Italy- Poste Italiane


PolandPoczta Polska


MexicoCorreos de México


Norway- Posten Norge


Sweden- PostNord Sverige


Please note: International members order at their own risk. This is because the laws and regulations regarding vaporizer products in each country can vary. To learn more about international shipments, check out this article