Yes we do! Tracking is provided to you via email as soon as we have your ZampleBox packaged and your shipping label slapped on it! If your order (or renewal) goes through on a Thursday, Friday, Saturday, or Sunday, you may see your Box ship out the following Monday or Tuesday! This is because we continue to package ZampleBoxes after USPS makes their pick-up for the day. We want to get your ZampleBox to you as soon as possible!
Your tracking notification email will have the Subject Line: "Your ZampleBox is on its way!" If you do not see this in your inbox, you may want to check your spam or junk mail folders.
Your tracking notification email will look something like this
You can also check your tracking information right on your "User Account Dashboard" page.
1. Go to the Login Page and log in using your email address and password.
2. On the right side of the page, under the 'My Boxes' section, click the 'Track Your Box' button.
IMPORTANT - PLEASE READ
US Customers - USPS may take between 24-72 hours to update your tracking information.
International Customers - Tracking numbers will also be provided for international orders. Tracking for international shipments frequently stops after arriving in Bell, CA, but please know that your shipment is still on it's way to you even after tracking visibility has been lost. Members will still get their ZampleBox within a 2-3 week time frame!
Please note: International members do order at own risk. This is because the laws and regulations regarding vaporizer products in each country can vary.