You must be puzzled! But there are a few reasons why something like this happens.

  • For box subscriptions, changes to the subscription level ie, the number of bottles you want in your box, is one reason. Say last month you had a 6-bottle box, but you changed it to 11 bottles for this month. The boxes differ in prices based on the number of bottles in it.
  • For boxes or retail orders, there might have been a coupon code, or in retail bottles cases, other promotional discounts applied to one order, and none on the other.
  • For international members, one common reason is the exchange rate. Currency conversion will be handled by your financial institution based on the current exchange rate between US dollars and the form of currency you paid in. Please note that all amounts listed on the ZampleBox site are in US dollars.