Payment

Payment Inquiries and International Orders

How can I pay for my ZampleBox?
We accept payment by credit or debit card: VISA, Mastercard, Discover, and American Express are all welcome! Unfortunately, we are NOT able to...
Wed, 15 Jun, 2016 at 1:40 PM
When is my billing date?
Your billing date is the day you placed your order. For convenience and peace of mind, we deduct the amount for your subscription automatically each mon...
Fri, 10 Feb, 2017 at 3:56 PM
I received a Failed Payment notification! What do I do?
No worries! This can happen for a few different reasons, however the two most common are lack of available funds, and a card becoming expired. If you'...
Fri, 10 Feb, 2017 at 3:57 PM
Can I use PayPal to pay for my ZampleBox?
Currently we are not able to accept PayPal payments for ZampleBoxes due to the nature of our product and service (nicotine-related). That said, there is one...
Thu, 10 Mar, 2016 at 2:16 PM
How do I use a coupon?
When you first set up your ZampleBox subscription, after putting in your initial flavor settings, eventually you end up on the checkout screen. On the ...
Fri, 10 Feb, 2017 at 3:57 PM
Why did I get an email asking me to update my payment information?
ZampleBox subscriptions automatically renew every month for your convenience (unless you deactivate). If your renewal date comes up and the payment fai...
Wed, 6 Jul, 2016 at 2:07 PM
Why was I charged a different amount this month?
There could be a few reasons for this! Remember, if you changed your subscription level since your last renewal happened, this changes the price also! ...
Thu, 7 Jul, 2016 at 1:04 PM